Terms & conditions

 Updated 11.10.2022

General terms

These terms apply to services of Aurora Hunting (All About Lapland Ltd) that have been booked and payed for in advance (prior to the tour departure). The price of the services depend on the program and number of participants. The price for a specific tour and date is determined via the online communication (such as email, phone, text, messenger service) with a representative of Aurora Hunting, and displayed via the unique payment link sent online. Language used for guiding and during all services is English if not otherwise stated or agreed.

Booking and confirmation

By booking in advance, you agree to these terms and conditions, as well as the cancellation policy. The booking for the tour or service is confirmed after the full prepayment (100%) and a subsequent confirmation of payment via online communication (such as email, phone, text, messenger service).

Cancellation policy

For cancellation, please contact Aurora Hunting via online communication (such as email, phone, text, messenger service).
The cancellation terms are as follows:

30 days prior to the start of the program: cancellation fee 25€ / booking
15–29 days prior to start of the program: 15 % of the total amount held as a charge
4–14 days prior to start of the program: 50 % of the total amount held as a charge
0–72 hours prior to program, or in case of no show: 100% of the total amount held as a charge

Payments

Payment are done with a credit card using online payment link. The prices include VAT according to the taxation laws of Finland.

Liability

Aurora Hunting (All About Lapland Ltd) shall exercise pro-activity, contingency, due diligence and appropriate health and safety measures in accordance with the laws and regulations of Finland. Aurora Hunting (All About Lapland Ltd) may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of the Aurora Hunting (All About Lapland Ltd) or its employees.

Aurora Hunting (All About Lapland Ltd) is not liable for any accidental damage or injury which has to be indemnified under the travel insurance of a customer. Program services can be physically demanding (such as walking in the deep snow), and the participants may be exposed to physical strain or cold weather. In case of having any illnesses or disabilities (for instance heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect your ability to take part in the programs, or in case of pregnancy, you should consult medical experts prior to participating in the programs. By taking part in the programs you understand and accept the risks.

Liability insurance

Aurora Hunting (All About Lapland Ltd) has a general third party liability insurance for bodily injury and property damage according to the terms and conditions of insurance company “OP Vakuutus”.

Force Majeure

Aurora Hunting (All About Lapland Ltd) shall not be held liable for any default, damage or loss due to a condition of force majeure or due to a similar cause (including but not limited to air space restrictions, terrorism, pandemic or outbreak of a disease, war, strike, extreme weather, or other natural condition etc.). If encountered a force majeure condition, Aurora Hunting (All About Lapland Ltd) shall keep you fully informed of the continuance of the force majeure condition.

Applicable Law and Jurisdiction

Terms and conditions shall be governed by and construed in accordance with the Finnish Law. The Finnish Courts shall have the exclusive jurisdiction to settle any dispute, controversy or claim. First instance shall be The District Court of Lapland – Lapin Käräjäoikeus in Rovaniemi, Finland.

Severability

If any part, term or provision of these terms and conditions is partly or wholly held invalid, illegal or unenforceable, the validity or enforceability of other provisions, extent part and remainder of these terms and conditions shall remain in full force and effect.

Changes to these terms & conditions

These terms and conditions can be changed at any time without further notice by Aurora Hunting (All About Lapland Ltd). Changes will not apply to bookings placed prior to changes to these terms & reservations.